Benefits Manager
Core
Supports day-to-day operations of the Benefits Administration team, supervises staff, and manages workloads to ensure accurate, timely, and compliant benefits administration.
Role type
Benefits Manager (Team Lead)
Builds
Benefits administration operations and client/employee service delivery
Domain
Human Resources / Benefits Administration
Required skills
Benefits administration, Payroll reconciliation, Insurance carrier relations, Audit oversight, SOP development, Process improvement
Preferred skills
Associate's degree or equivalent, 2–5 years of managerial group benefits experience
Technologies
Zoom, Client Space
Responsibilities
Supervise and coach Benefits Specialists; Monitor team workloads and case volumes; Resolve complex benefit and payroll discrepancies; Review and approve complex benefit transactions; Support audits and reconciliations; Develop and maintain benefits SOPs and documentation.
Seniority
Mid-level Manager
