Last Mile Lead
Core
Oversee courier operations and ensure fast, complete grocery deliveries to customers in the Prague warehouse.
Role type
Senior operations lead (last-mile logistics)
Builds
Last-mile delivery service for grocery customers
Domain
Retail logistics / Grocery delivery
Deliverable
product features
Required skills
Driver management, process optimization, KPI monitoring, conflict resolution, system usage, shift management
Preferred skills
Creativity, quick decision-making, high concentration, adaptability
Responsibilities
Monitor courier service quality and adherence to rules, communicate daily with couriers to motivate and resolve issues, optimize logistics processes and connect with other departments, work with internal logistics systems, monitor loading times and minimize courier delays, manage 12-hour shifts
Seniority
Senior, hands-on IC
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