Project Support Officer
Core
Support the administration and maintenance of the Learning Management System (LMS) and coordinate flagship Department of Customer Service (DCS) programs including participant management and event logistics.
Role type
Project Support Officer (Administrative & Program Coordination)
Builds
Learning and capability programs, flagship DCS initiatives
Domain
Public Sector (NSW Government), Human Resources & Learning
Required skills
LMS administration, program coordination, stakeholder management, process documentation, project coordination, written and verbal communication
Preferred skills
Cornerstone LMS experience, agile project management (Kanban), autonomous problem-solving
Responsibilities
Maintain LMS accuracy and resolve user issues; coordinate event logistics and venue arrangements; manage participant enrollment for flagship programs; develop and maintain standard operating procedures; collaborate with Leadership and Capability teams.
Seniority
Clerk Grade 03/04, Part-time