ICT Support | Career Transition Opportunity
Core
Provide first-level ICT support (hardware, software, user accounts, connectivity) and hands-on technical capability building within a secure Defence environment.
Role type
ICT Support Officer (Defence/Security)
Builds
Workstation builds, device deployments, user administration, endpoint maintenance, secure network patching, cabling, hardware replacement
Domain
Defence, Intelligence, Government, National Security
Deliverable
physical/clinical work
Required skills
Troubleshooting hardware/software, user account administration, endpoint maintenance, secure environment operations, cabling, equipment setup
Preferred skills
Windows environments, networking, workstation builds, ICT qualifications, technical certifications
Responsibilities
Provide first-level support across hardware, software, user accounts and connectivity; Build practical experience across workstation builds, device deployments, user administration, endpoint maintenance, patching and routine system health activities; Deliver hands-on support within secure facilities including equipment setup, secure network patching, cabling, hardware replacement and direct assistance to users; Work alongside systems, network, cyber and engineering specialists following established processes for classified systems
Seniority
Entry-level / Career Transition