Medical Receptionists/ Secretary
Core
Provide high-level secretarial and administrative support to specialist doctors and clinics, ensuring smooth day-to-day operations and exceptional patient care.
Role type
Junior or Senior Medical Secretary
Builds
Patient care experience and clinic operational efficiency
Domain
Healthcare / Medical Administration
Required skills
Medical terminology knowledge, Computer literacy, Communication, Interpersonal skills, Professionalism, Patient care, Administrative support, Appointment coordination, Data management, Correspondence management, Liaising with external parties, Hospital booking, Schedule management, Billing and banking, General administrative duties
Preferred skills
Medical software proficiency (Genie/Gentu), Theatre listing/Booking experience, Specialist clinic experience, Ability to work under minimal supervision
Technologies
Genie, Gentu
Responsibilities
Deliver patient care with clear and compassionate communication, Manage and maintain accurate patient data and electronic medical records, Coordinate patient appointments, referrals, clinic preparation, and follow-ups, Preparing and stocking consulting rooms, Managing correspondence, Liaising with referring doctors, hospitals, and health funds, Arranging hospital bookings and procedures, Screening medical representatives and managing schedules, Support colleagues and ensure effective handovers during absences, Perform general administrative duties, including billing and banking
Seniority
Junior or Senior