Desktop Support Technician
Core
Providing on-site technical support for desktops, laptops, tablets, mobile devices, printers, and Microsoft technologies to clinicians and administrative staff in a regional healthcare setting.
Role type
Desktop Support Technician
Builds
Maintains and deploys IT infrastructure and software for healthcare operations
Domain
Healthcare / IT Support
Deliverable
client delivery
Required skills
Microsoft Windows administration, Microsoft 365 environment support, Microsoft Intune administration, endpoint management, application packaging, software deployment, device provisioning, hardware troubleshooting
Preferred skills
mentoring junior team members, collaborative problem-solving
Technologies
Microsoft Intune, Microsoft Windows, Microsoft 365
Responsibilities
Troubleshoot and repair hardware and software issues for end-users, administer endpoint management solutions, deploy applications and manage device provisioning, support Microsoft 365 environments
Seniority
Mid-level, hands-on IC