CPD Systems and Data Officer
Core
Maintain CPD system configuration, monitor functionality, resolve system issues, and provide support to Fellows, trainees, and staff for recording CPD activities and accessing reports.
Role type
Systems and Data Support Officer
Builds
CPD services and system enhancements for medical professionals
Domain
Healthcare / Continuing Professional Development
Deliverable
dashboards & analysis
Required skills
Data management, System configuration, Troubleshooting, Process improvement, Reporting, Quality assurance
Preferred skills
Database administration, CRM systems, System testing
Technologies
D365, Power BI, Excel, Word, Outlook
Responsibilities
Maintain system configuration register and business rules; Monitor system functionality and investigate issues; Support system configuration, testing, and upgrades; Provide user support for platform usage and reporting; Identify opportunities to improve data quality and user experience.
Seniority
Mid-level, hands-on IC