Customer Service Administrator
Core
Branch administrator providing reception, customer service, and operational support for a telecommunications and two-way radio supplier.
Role type
Customer Service Administrator
Builds
Telecommunications solutions, two-way radio systems, and related infrastructure for industrial, government, and transport clients.
Domain
Telecommunications / Industrial Services
Deliverable
product features
Required skills
Reception and call-handling, general administration, Microsoft Office (Excel), customer service, inventory management, ERP system updates, order processing, stock administration
Preferred skills
Sales administration, logistics, accounts administration, process improvement
Responsibilities
Welcoming visitors and managing reception, answering and directing incoming calls, processing sales orders and quotes, assisting with goods receipting and dispatch, maintaining stock and ERP records, liaising with suppliers and freight providers, supporting service and warranty administration
Seniority
Individual Contributor, entry to mid-level