Rostering Manager
Core
Lead the Rostering and After-Hours Response Teams to provide reliable and responsive disability support services, ensuring workforce planning, roster coverage, and service continuity.
Role type
Senior operational manager (disability support workforce planning)
Builds
Roster coverage and after-hours operational response for disability support services
Domain
Disability support services / Community care
Required skills
Team leadership and coaching, Rostering and workforce planning, Compliance with Fair Work Act and SCHADS Award, Incident management and escalation, Reporting and data analysis, Stakeholder collaboration
Preferred skills
Passion for social impact, Customer service focus, Respectful communication
Technologies
Fair Work Act, SCHADS Award
Responsibilities
Lead, coach, and develop team members to ensure strong performance; Ensure rostering practices comply with industrial requirements; Oversee After-Hours Response Service for incident handling; Collaborate with service delivery and recruitment teams on workforce needs; Provide reporting on rostering, incidents, and workforce availability to support decision-making.