Audio Visual Support Analyst - 12mth Fixed Term Contract - Top tier law firm (Melbourne, CBD)
Core
Provide high-quality audio visual (AV) and video conferencing support to partners, staff, and clients in a top-tier law firm's Melbourne office.
Role type
Senior IC Audio Visual Support Analyst
Builds
Onsite and offsite meeting environments, video conferencing setups, and recorded meeting content
Domain
Professional Services / Legal / Audio Visual Technology
Deliverable
physical/clinical work
Required skills
AV and video conferencing equipment configuration, event audio/video/lighting management, ITIL processes, Windows 11 and Office 365 support, Cisco network topology knowledge, Active Directory and Azure administration, remote troubleshooting (VPN/Citrix)
Preferred skills
Industry certifications in Audio/Video and lighting
Technologies
Cisco, Windows 11, Office 365, Azure, Active Directory, Citrix, VPN, ITSM platforms
Responsibilities
Provide professional AV and video conferencing services onsite and offsite; Set up and support meetings, events, and presentations; Record and edit meetings, events, and podcasts; Troubleshoot and resolve AV and technology issues; Coordinate AV equipment service and maintenance; Perform user account administration; Collaborate with technology teams to resolve incidents.
Seniority
Mid-Senior, hands-on IC
