Admissions Officer
Core
Full-time Admissions Officer supporting prospective residents and families through the aged care admissions journey from initial enquiry to admission.
Role type
Admissions Officer
Builds
Smooth, responsive, and welcoming admissions process for older Australians
Domain
Aged care / Health care
Deliverable
client delivery
Required skills
Administration, customer service, relationship management, data entry, Microsoft Office proficiency, attention to detail, time management
Preferred skills
Sales and marketing experience, experience in aged care or health care settings
Responsibilities
Coordinate administrative aspects of new resident admissions, maintain and manage resident waitlist, build relationships with prospective residents and families, work with external stakeholders like hospitals and My Aged Care, ensure accurate completion of resident documentation and assessments, support occupancy and vacancy progression, maintain accurate records in internal systems