Events Operations Manager
Core
Manage end-to-end logistics, timelines, and on-site operations for multiple concurrent events while driving operational excellence and commercial growth.
Role type
Senior IC events operations manager
Builds
Large-scale events, workshops, and exclusive member experiences
Domain
Travel and tourism industry
Required skills
Event logistics management, vendor negotiation, budget management, stakeholder relationship management, event software proficiency, risk management, data analysis
Preferred skills
Experience in travel/tourism/retail sectors, knowledge of digital/hybrid event technologies, familiarity with EDM platforms, formal qualifications in Event Management/Marketing/Business
Technologies
Event management software, EA platforms, Microsoft Office Suite, EDM platforms, marketing automation tools
Responsibilities
Manage end-to-end logistics, timelines, and on-site operations for multiple concurrent events; Source, negotiate with, and manage relationships with venues, caterers, AV providers, and event suppliers; Coordinate event setup, run-of-show execution, and bump-out activities; Track event budgets, reconcile expenses, and support financial reporting; Ensure compliance with safety, legal, insurance, and risk management requirements; Collect and analyse event performance data including attendance, engagement, revenue, and NPS metrics
Seniority
Senior, hands-on IC