Front of House Manager
Core
Lead the front-of-house team to deliver exceptional customer experiences and manage day-to-day branch operations for an RV rental company.
Role type
Front of House Manager
Builds
Customer-facing branch operations and memorable travel experiences for RV travelers
Domain
Tourism / RV Rental / Hospitality
Deliverable
product features
Required skills
Team leadership, operational management, customer service, fleet maintenance coordination, supplier relationship management, compliance enforcement, workplace health and safety, problem-solving, computer systems proficiency
Preferred skills
Mechanical or automotive knowledge, experience in vehicle rental or logistics
Technologies
Microsoft Office applications
Responsibilities
Lead, coach, and support the front-of-house team; ensure vehicles are maintained and ready for customer departures; coordinate vehicle servicing and repairs; monitor fleet availability; drive customer satisfaction and sales targets; maintain compliance with company policies; promote workplace health and safety culture
Seniority
Mid-level, hands-on manager