Business Systems Engineer
Core
Design, build, and operate AI-powered automation and integration systems for ClickUp's Go-To-Market business, connecting Salesforce, NetSuite, and other platforms to accelerate revenue workflows.
Role type
Business Systems Engineer (AI-Native Automation & Integration)
Builds
AI-driven automations, intelligent agents, and integration pipelines for quote-to-cash and revenue operations.
Domain
SaaS / Enterprise Business Systems / AI Automation
Deliverable
production ML models | product features
Required skills
Salesforce configuration and development (Apex, Flow), ERP integration (NetSuite), iPaaS orchestration (Workato, MuleSoft), LLM API integration, Python/JavaScript scripting, MCP (Model Context Protocol), event-driven architecture
Preferred skills
ClickUp Super Agents, DealHub (CPQ), RAG, fine-tuning, multi-agent orchestration
Technologies
Salesforce, NetSuite, Workato, MuleSoft, DealHub, ClickUp, Python, JavaScript, Apex, OpenAI, Claude, MCP
Responsibilities
Design and deploy AI-powered automations and agentic workflows; architect MCP integrations for AI agents; build and maintain cross-system integration patterns; develop internal tooling and low-code solutions; monitor automation health and perform root-cause analysis; partner with stakeholders to translate business requirements into technical solutions.
Seniority
Mid-Senior, hands-on IC