EOI - Bank / Branch Managers - Melbourne's SE Suburbs
Core
Lead a frontline banking team in Melbourne's Southeastern suburbs to drive customer acquisition, service, retention, and digital adoption while ensuring compliance and risk management.
Role type
Retail Bank Manager
Builds
Local branch operations and customer relationships
Domain
Retail Banking
Deliverable
product features
Required skills
Leadership in Banking and Finance, Risk and compliance accountability, Team recruitment and performance management, Customer acquisition and retention, Digital adoption strategy, Stakeholder relationship management
Preferred skills
Experience fulfilling business performance targets, Ability to de-escalate challenging situations, Community engagement
Responsibilities
Hold accountability for compliance and risk management, Lead team in driving digital adoption, Drive balanced growth across lending and assisted solutions, Manage recruitment, training, and performance of frontline staff, Resolve customer concerns effectively, Build genuine connections with the community