Service Adviser | Maroochydore GWM and Renault
Core
Link between customers and workshop team, ensuring outstanding service from booking through to vehicle collection.
Role type
Service Adviser (automotive aftersales)
Builds
Customer service interactions and workshop coordination
Domain
Automotive retail / Aftersales
Deliverable
client delivery
Required skills
customer service, administration, communication, record keeping, coordination, organization, attention to detail
Preferred skills
automotive experience, technical knowledge
Responsibilities
assisting customers with service bookings and enquiries, preparing repair orders and maintaining accurate records, keeping customers updated throughout the service process, coordinating with technicians and workshop staff, providing exceptional customer service, general administration and follow-up tasks