Venue Manager | Mile End Hotel
Core
Lead and develop a high-performing team to manage day-to-day operations of a multi-faceted hospitality venue including bars, gaming, functions, accommodation, and a bottle shop.
Role type
Senior Venue Manager
Builds
A fun, energetic, and high-performing team delivering exceptional guest experiences across multiple revenue streams.
Domain
Hospitality / Venue Management
Required skills
Team leadership and coaching, operational management, cost and labour management, compliance and safety standards, stakeholder relationship building, KPI management
Preferred skills
Commercial focus, calmness in fast-paced environments, passion for hospitality
Technologies
None stated
Responsibilities
Leading, coaching and developing the team; Driving exceptional guest experiences and service standards; Managing venue operations across bars, gaming, functions, accommodation and the bottle shop; Managing labour, stock, costs and key venue KPIs; Supporting compliance, safety and responsible service standards; Building strong relationships with guests, suppliers and the local community
Seniority
Senior, hands-on IC