Remote Health Engagement Manager (NT)
Core
Build relationships with health workers and services across the Northern Territory to support the adoption of digital health resources and deliver train-the-trainer sessions.
Role type
Field-based Health Engagement Manager
Builds
Digital health resources (Therapeutic Guidelines, RPHCM) for remote and Aboriginal health workforce
Domain
Healthcare / Digital Health Publishing
Deliverable
client delivery
Required skills
Customer service, sales or technical support experience, relationship building, train-the-trainer delivery, user feedback analysis, travel across remote geography
Preferred skills
Salesforce proficiency, Microsoft 365, publishing industry knowledge, health sector terminology, cultural knowledge of Aboriginal and Torres Strait Islander contexts
Responsibilities
Build and maintain relationships with health services and community contacts; Deliver train-the-trainer and platform orientation sessions; Support user onboarding, engagement, and retention; Gather user feedback and translate into improvements; Create local engagement materials with Marketing; Track activity and adoption in Salesforce
Seniority
Individual Contributor