IT Support & Network Internship - Melbourne
Core
Unpaid internship providing hands-on experience in Level 1 IT support, networking troubleshooting, and infrastructure configuration for a Melbourne-based team.
Role type
IT Support & Network Intern
Builds
IT support services, network connectivity, and user account administration for clients
Domain
IT Services / Networking
Deliverable
client delivery
Required skills
Windows environments, Microsoft 365, TCP/IP, DNS, DHCP, LAN/WAN fundamentals, computer hardware, troubleshooting
Preferred skills
Active Directory, Azure, firewalls, switches, routers, cloud technologies
Responsibilities
Assist with Level 1 IT support and troubleshooting, Support hardware, software and network-related issues, Assist with desktop, laptop and device configuration, Troubleshoot Wi-Fi, connectivity and basic network issues, Support Microsoft 365 and user account administration, Assist with installation and configuration of IT equipment, Document technical issues, resolutions and IT procedures