Technical Account Manager
Core
Strategic partner for API customers building products on top of creator data, managing the full lifecycle from onboarding to expansion.
Role type
Technical Account Manager (API)
Builds
Customer adoption, expansion, and long-term growth for API-based products
Domain
Creator data / Influencer marketing / API integrations
Deliverable
client delivery
Required skills
Account management, API understanding, data flow comprehension, strategic planning, cross-functional collaboration
Preferred skills
Creator data experience, CRM tools (Vitally, Intercom, Stripe), basic coding (SQL/scripts)
Technologies
APIs, Vitally, Intercom, Stripe, SQL
Responsibilities
Manage portfolio of API customers to drive Net Revenue Retention (NRR), execute onboarding and integration plans, act as internal voice of the customer to Product and Sales
Seniority
Mid-level, hands-on IC
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