Business Support Officer - Family and Children's Services
Core
Provide administrative and operational support for Council's Early Years Services, focusing on enrolments, fee administration, record management, and regulatory compliance.
Role type
Business Support Officer (Administrative & Compliance)
Builds
Early Years programs and services for children and families
Domain
Local Government / Community Services / Early Childhood Education
Deliverable
dashboards & analysis
Required skills
Enrolment management, Fee administration, Record management, Regulatory compliance, Customer service, Microsoft Office proficiency, Stakeholder engagement
Responsibilities
Manage enrolments, bookings, and waiting lists; Process fees, direct debits, and debt recovery; Maintain accurate records and documentation; Support compliance activities, audits, and reporting; Coordinate correspondence and meetings; Support staff onboarding and training records.