Strategy & Operations Senior Associate
Core
Lead the Supply Operations team to manage marketplace operations for booking educators and locums into schools and medical practices.
Role type
Senior IC Head of Strategy & Operations
Builds
Marketplace operations for short-term and long-term workforce bookings
Domain
EdTech / Healthcare staffing
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure | physical/clinical work
Required skills
marketplace operations, data analysis, operational improvement frameworks, team leadership, KPI management, cross-functional collaboration
Preferred skills
Kanban, Agile, Six Sigma
Responsibilities
Lead and manage marketplace operations including bookings and customer support; drive performance improvement in logistics and dispatching; own KPIs for workforce availability and fill rates; conduct data analysis for team performance; manage line leadership and professional growth; collaborate with sales and product teams on growth processes.
