Senior Trust and Safety Operations Analyst
Core
Senior analyst supporting Twitch's global communities by assessing user reports, investigating policy violations, and mitigating online harms including child safety and terrorism risks.
Role type
Senior Trust and Safety Operations Analyst
Builds
Safer community environments and streamlined risk mitigation workflows
Domain
Live streaming / Gaming / Content Moderation
Required skills
Risk assessment, Policy enforcement, Content moderation, Crisis management, Data analysis, SQL, AI tooling, Cross-functional collaboration, Project leadership, Ambiguity navigation
Preferred skills
Familiarity with Twitch as a creator, Experience in games industry or live streaming platforms
Technologies
SQL, AI tooling
Responsibilities
Assess and act on user reports of policy violations, Prioritize sensitive community issues (child safety, terrorism, violent extremism), Review and assess sensitive graphic content, Respond to internal and external escalations, Identify areas for improvement using data-driven approaches, Lead projects to improve operating models and investigations
Seniority
Senior, hands-on IC
