Applied Product Manager
Core
Drive customer activation, uncover business problems, and translate customer needs into product roadmap decisions for a CRM AI platform.
Role type
Senior Applied Product Manager (Customer Success & Product Strategy)
Builds
Lightfield CRM AI platform for enterprise teams
Domain
SaaS / CRM / AI / Customer Success
Deliverable
product features
Required skills
customer discovery, product strategy, roadmap prioritization, GTM tool landscape knowledge, solution configuration, stakeholder management
Preferred skills
experience in product management, solutions consulting, or customer success
Technologies
Lightfield platform, CRM tools, GTM stack tools
Responsibilities
Guide customers from initial goals to successful activation and workflow setup. Identify business problems behind customer requests and existing tool gaps. Prioritize product roadmap items based on customer impact and business value. Collaborate with design and engineering to define problems and test solutions. Create reusable workflows and playbooks to improve customer onboarding.