Guest Service Agent
Core
Provide warm and friendly reception to guests, ensuring smooth check-ins and check-outs while addressing inquiries and needs.
Role type
Guest Service Agent
Builds
Guest experiences at Oaks Sydney North Ryde Suites
Domain
Hospitality / Hotel Operations
Deliverable
client delivery
Required skills
Guest check-in and check-out processing, Reservation management, Multi-channel communication, Issue resolution, Local attraction and dining recommendations, Shift flexibility
Responsibilities
Provide a warm and friendly reception to guests upon arrival, Maintain clear and courteous communication with guests across various channels, Oversee the accurate processing of guest reservations and special requests, Act as a primary point of contact for guests throughout their stay
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