Express Agents – (GSA)
Core
Front office agent delivering simple, smart travel experiences for guests at Holiday Inn Express Sydney Airport.
Role type
Front office agent (Express Agent)
Builds
Guest check-in/check-out, reservations, and on-site support for Holiday Inn Express properties
Domain
Hospitality / Hotel Operations
Deliverable
product features
Required skills
Front office operations, PMS systems, customer service, problem-solving, adaptability
Preferred skills
Bubbly personality, willingness to learn, flexibility for rotating rosters, RSA certification
Technologies
PMS systems