Claims Consultant, Group Multi Claims
Core
Manage life insurance claims from start to finish for a complex Group Multi portfolio, determining member entitlements based on legacy policy terms and engaging medical/legal specialists.
Role type
Claims Consultant (Life Insurance)
Builds
Claims payment outcomes and customer service experiences for group policyholders.
Domain
Insurance (Life Insurance, Group Multi)
Deliverable
client delivery
Required skills
Life insurance claims management, TPD/IP claims assessment, policy interpretation, medical/legal specialist engagement, analytical problem-solving, time management
Preferred skills
Workers Compensation claims management, Allied Health background, understanding of injuries and treatments
Responsibilities
Manage life insurance claims end-to-end, assess and calculate claims payments, engage external treating doctors and rehabilitation consultants, participate in case conferences, instruct third-party service providers
Seniority
Individual Contributor