Branch Supervisor
Core
Lead day-to-day operations for a Caterpillar branch covering workshop, field service, parts, and service coordination across a large territory.
Role type
Senior Branch Supervisor (Heavy Equipment/Earthmoving)
Builds
Service and parts operations for earthmoving and heavy equipment customers
Domain
Heavy equipment / Earthmoving industry
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Branch management, team leadership, mechanical/technical knowledge, automotive trade qualification, budget management, commercial awareness, safety culture, continuous improvement
Preferred skills
Experience in earthmoving or heavy equipment industry, coaching and development expertise
Technologies
N/A
Responsibilities
Lead day-to-day branch operations across Service, Parts, Field Service and Administration; Lead, coach and develop Technicians, Apprentices, Leading Hands and Coordinators; Drive a strong safety culture and ensure a safe, compliant workplace; Take ownership of branch financial and operational performance; Build strong customer relationships and work with Sales and Product Support; Drive continuous improvement, service quality and operational efficiency
Seniority
Senior, hands-on IC