Customer Support Manager - Relief Support
Core
Lead sales and administration teams while welcoming new residents and guiding prospective families through the care community selection process.
Role type
Senior Customer Support Manager (Aged Care)
Builds
Administrative operations and resident onboarding processes for care communities
Domain
Aged care / Healthcare
Deliverable
client delivery
Required skills
Team leadership, client consultation, relationship building, operational management, mentoring
Preferred skills
Experience in aged care, healthcare, hospitality, or community services
Responsibilities
Travel to various sites to support operations, lead and inspire a team, act as first point of contact for prospective residents, manage day-to-day administration function, build relationships with residents and families
Seniority
Senior, hands-on IC
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