Rayonleider - Noord-Holland
Core
Managing a team of ~10 service staff to translate organizational goals into KPI-driven actions for pest control operations.
Role type
Senior field operations manager (pest control)
Builds
Pest control service delivery for commercial and residential clients
Domain
Facility services / Pest control
Deliverable
client delivery
Required skills
KPI monitoring, team coaching, field operations management, process improvement, customer portfolio management, physical field work
Preferred skills
Experience in outsourced service environments, flexible remote/on-site leadership
Technologies
None stated
Responsibilities
Translate team goals and service statistics into floor-level actions, coach and motivate team members, work actively in the field including complex situations, serve as the primary contact for the client portfolio, identify bottlenecks and propose process improvements
Seniority
Senior, hands-on IC