Short-Stay / Airbnb Coordinator
Core
Manage the day-to-day operation, performance, and growth of a diverse short-stay accommodation portfolio including Airbnb listings, guest journey, and property upkeep.
Role type
Short-stay accommodation coordinator
Builds
Short-stay accommodation units (Airbnb, serviced apartments)
Domain
Hospitality / Short-stay accommodation
Deliverable
product features
Required skills
Airbnb platform management, property management systems, dynamic pricing, guest service, complaint resolution, cleaning coordination, maintenance liaison, financial administration, owner relationship management
Preferred skills
Revenue management tools, multi-property management
Technologies
Airbnb, property management systems, channel management platforms, revenue management tools
Responsibilities
Manage property onboarding and ongoing operations; Maintain listings, calendars, and guest instructions; Coordinate guest journey from enquiry to checkout; Monitor occupancy and adjust pricing for revenue optimization; Liaise with owners on performance and growth; Coordinate cleaning, housekeeping, and maintenance; Handle financial administration and owner statements; Ensure compliance with legislation and company procedures.
Seniority
Mid-level, hands-on IC
