Onboarding Manager (APAC)
Core
Manage the end-to-end onboarding journey for merchants, acting as the main point of contact to ensure compliance and deliver a high level of customer service.
Role type
Onboarding Manager
Builds
Seamless onboarding experience for merchants on a global financial infrastructure platform
Domain
Fintech / Payments / Global Financial Infrastructure
Deliverable
client delivery
Required skills
Project management, client communication, compliance knowledge, process coordination, stakeholder management, attention to detail
Responsibilities
Manage the end-to-end onboarding journey for merchants, act as the main point of contact for clients throughout the onboarding process, work closely with internal teams and external partners to ensure compliance requirements are met, deliver a high level of customer service
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