Product Manager - User & Accounts
Core
Strategic owner of the entire merchant journey from sign-up to retention, balancing merchant experience with strict compliance and risk requirements.
Role type
Senior Product Manager (Merchant Lifecycle & Compliance)
Builds
Merchant onboarding, activation, and retention flows within payment infrastructure
Domain
FinTech / Payments / Regulatory Compliance
Deliverable
product features
Required skills
Product lifecycle strategy, risk/compliance trade-off analysis, stakeholder consensus building, PRD creation, backlog prioritization
Preferred skills
FinTech/Payments domain expertise, technical architecture understanding, account lifecycle specialization
Technologies
APIs, data flows
Responsibilities
Define vision and roadmap for merchant account lifecycle; balance merchant experience against KYC/AML requirements; translate regulatory changes into product requirements; lead product discovery via merchant feedback and data analysis; manage feature prioritization and backlog; act as liaison between Engineering, Design, Risk, and Compliance teams.