Experienced SCHEDULER - Home Care
Core
Coordinate daily rosters and service schedules for elderly home care clients to ensure continuity of care and operational efficiency.
Role type
Senior operational scheduler (home care)
Builds
Daily care delivery schedules for elderly clients
Domain
Aged care / Home care services
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
High-volume schedule management, aged care software proficiency (Comcare, Ecase, Sandwai), roster coordination, change request management, clear communication with support staff, data entry, numerical skills, abstract reasoning, problem solving, attention to detail
Preferred skills
Familiarity with SCHADS award, motor vehicle licence, Microsoft Excel intermediate skills
Responsibilities
Coordinating daily rosters to align with client care requirements, Allocating and adjusting service schedules within required timeframes, Managing and documenting client enquiries and change requests, Communicating service schedules clearly with support staff, Collaborating with internal teams to ensure timely service delivery, Responding promptly to phone and email enquiries
Seniority
Experienced, hands-on IC
