Sales and Service Manager | Chermside
Core
Lead a retail team to deliver a customer-centric in-store experience, drive sales, and ensure seamless service solutions.
Role type
Senior retail store manager (sales & service)
Builds
In-store customer experiences and sales results
Domain
Retail / Fashion & Lifestyle
Deliverable
product features
Required skills
Team leadership and coaching, customer service excellence, sales driving, stakeholder relationship management, merchandising knowledge, stock loss mitigation, operational improvement identification
Preferred skills
Passion for retail, solutions-focused mindset, ability to inspire teams, commercial awareness
Responsibilities
Lead by example in delivering service principles and engaging with customers, coach and mentor the team to provide expert knowledge, work collaboratively with VM and Logistics teams for stock readiness, identify opportunities for feedback to the Merchandise team, maintain stock loss awareness through proactive measures
Seniority
Senior, hands-on IC