Sales & Service Lead - The Galeries
Core
Lead sales and service operations on the retail floor to elevate guest experience, drive engagement targets, and manage store performance.
Role type
Senior retail sales and service lead
Builds
Retail store operations and guest service environment
Domain
Retail / Wellness apparel
Deliverable
product features
Required skills
Sales leadership, team coaching, business acumen, data analysis, inventory management, recruitment, stakeholder collaboration
Preferred skills
Client-centric mindset, adaptability, physical stamina
Technologies
Company performance tools
Responsibilities
Lead an exceptional guest experience through product education and coaching; build daily client relationships; analyze reports to strategize and implement action plans; ensure effective sales floor coverage and workforce solutions; partner with Operations & Visual Manager on budgets, inventory, and facilities; oversee Sales & Service Associates and Cashiers including recruitment and development; collaborate with cross-functional leads on operations directives.
Seniority
Senior, hands-on IC