Warranty Administrator
Core
Manage warranty claims from submission to resolution for auto electrical and engine management products.
Role type
Warranty Administrator
Builds
Warranty claim resolutions and activity reports for the Product Management team
Domain
Automotive aftermarket / Auto electrical parts
Deliverable
client delivery
Required skills
warranty claims processing, supplier liaison, documentation validation, trend analysis, report preparation, ERP system usage
Preferred skills
automotive product knowledge, customer service experience, Microsoft Office proficiency
Responsibilities
Process and assess warranty claims, collect and validate supporting documentation, track claims and follow up with suppliers, act as key contact for branch teams and customers, maintain accurate claim records, prepare warranty activity reports, identify product issue trends, assist with maintaining warranty procedures