Service Supervisor
Core
Lead front-line operations across food & beverage and events, supervising service teams to deliver consistent, compliant, and welcoming experiences.
Role type
Service Supervisor (Hospitality)
Builds
Front-line service operations for members and guests
Domain
Hospitality / Community Club
Deliverable
product features
Required skills
Team coordination, Real-time coaching, RSA compliance, WHS compliance, Venue presentation management, Performance monitoring
Preferred skills
Hospitality qualification, Multi-outlet venue experience, Membership organization experience
Responsibilities
Provide direction to Team Leaders and F&B Attendants, Maintain compliance across service areas, Coach staff and address performance issues, Manage venue presentation and operational readiness