Administrative Officer - Outpatient Department
Core
Support the smooth operation of the Outpatient Department by managing patient referrals, clinic waitlists, appointment scheduling, and rostering.
Role type
Administrative Officer (Outpatient Department)
Builds
Clinic operations and patient scheduling workflows
Domain
Healthcare / Outpatient Services
Required skills
Appointment scheduling, patient referral management, waitlist management, data entry, Microsoft Office proficiency, database management, record maintenance, confidential information handling, customer service, cultural awareness
Preferred skills
Experience engaging with Aboriginal consumers, ability to work under pressure, minimal supervision
Responsibilities
Manage patient referrals, maintain clinic waitlists, schedule appointments, roster staff, communicate with consumers and consultants, handle telephone and digital enquiries, maintain confidential records
Seniority
Mid-level, individual contributor
