IT Ops Engineer
Core
Enable global workforce performance through reliable IT infrastructure, security compliance, and technical support for Fresha's international offices.
Role type
IT Operations Engineer (Infrastructure & Security)
Builds
Global IT infrastructure, device fleets, and secure office environments
Domain
Technology / IT Operations / Information Security
Deliverable
infrastructure
Required skills
ISO27001 compliance, enterprise device management, network troubleshooting, vendor management, incident response, Google Workspace administration, automation scripting
Preferred skills
Cloud platforms (AWS, Azure, GCP), additional compliance frameworks
Technologies
Google Workspace, Slack, ISO27001
Responsibilities
Support ISO27001-certified environment compliance, manage global laptop deployment and hardware provisioning, maintain network connectivity across multiple sites, assist with security investigations and incident response, resolve IT issues in office environments, coordinate with vendors for IT equipment, establish meeting room technology standards, monitor IT system performance, maintain IT process documentation
Seniority
Mid-level, hands-on IC