Consultant Systems Support Engineer
Core
Support day-to-day operations of application systems, manage incidents, and deliver solutions to clients using DevOps practices.
Role type
Consultant Systems Support Engineer
Builds
High-quality software, bug fixes, and enhancements for client applications
Domain
Technology consulting, cloud platforms, application systems
Deliverable
production ML models | product features | client delivery
Required skills
Java, .Net, Python, PowerShell, AWS, Azure, GCP, relational/non-relational databases, CI/CD tools (Jenkins, Azure Pipelines), application monitoring (DataDog, Prometheus, Grafana), debugging, Agile (Scrum/Kanban)
Preferred skills
Experience in external tech community, open source contributions, blogging
Technologies
Java, .Net, Python, PowerShell, AWS, Azure, GCP, Jenkins, Azure Pipelines, DataDog, Prometheus, Grafana
Responsibilities
Manage incident management processes and tools, debug business-impacting issues in complex application systems, implement continuous delivery practices, leverage logging techniques for alerting and root cause analysis, derive reports and KPIs for incident monitoring, apply technology radar insights to solve client problems
Seniority
Mid-level, hands-on IC