Membership Administration Officer
Core
Full-time administrative support for an industry association's membership function, focusing on processing applications, managing databases, and handling member communications.
Role type
Membership Administration Officer
Builds
Membership services, industry advocacy, and professional development initiatives for businesses in a specific sector.
Domain
Non-profit / Industry Association
Deliverable
dashboards & analysis
Required skills
CRM management, data accuracy, membership processing, member communications, report generation, process improvement
Preferred skills
Experience in membership organisations, industry associations, or events business
Responsibilities
Process membership applications and renewals, maintain CRM and membership database records, manage member correspondence and enquiries, support member onboarding, generate reports, assist with accreditation activities, support industry events
Seniority
Junior to Mid-level, hands-on IC