Site Support, Pumps-Cyclones-Valves (Australia – East)
Core
On-site technical support and troubleshooting for pumps, cyclones, and valves in mining operations.
Role type
Senior IC service engineer (PCV equipment)
Builds
Equipment uptime and operational efficiency for mining customers
Domain
Mining / Heavy Industry
Deliverable
physical/clinical work
Required skills
Mechanical/process engineering qualification, hands-on PCV troubleshooting, equipment inspection, technical reporting, customer relationship building
Preferred skills
Sales lead generation, conversion support, CRM data entry
Technologies
CRM systems
Responsibilities
Act as primary on-site technical resource, conduct proactive equipment inspections, troubleshoot complex issues to minimize downtime, identify improvement opportunities for sales team, support equipment conversions, record site activities in CRM, prepare technical reports
Seniority
Mid-Senior, hands-on IC