Product Specialist - Top Hammer
Core
Provide hands-on technical support, field testing, and data analysis for top hammer drilling solutions to ensure product performance and customer satisfaction.
Role type
Senior IC product specialist (drilling tools)
Builds
Top hammer drilling solutions for mining and construction
Domain
Mining and construction equipment
Required skills
technical expertise in drilling/mining/construction equipment, data analysis and reporting, MS Office proficiency, global travel management, training material creation
Preferred skills
knowledge of Epiroc drilling equipment and operating procedures
Responsibilities
Provide second-line technical support to customers and sales channels, participate in field tests and proof-of-concept activities, maintain and analyze product performance database, deliver technical training and create training materials, collaborate on new product releases and marketing materials
Seniority
Senior, hands-on IC