Planned Maintenance Officer
Core
Coordinate and monitor planned maintenance services (cleaning, grounds, waste) across a large property portfolio, ensuring contractor performance and contractual compliance.
Role type
Facilities management coordinator (planned maintenance)
Builds
Planned maintenance programs for diverse property portfolios
Domain
Facilities management / Property services
Deliverable
dashboards & analysis
Required skills
Work-order management, contractor coordination, performance reporting, contract compliance, data accuracy, scheduling, stakeholder engagement, Microsoft Excel, work management systems
Preferred skills
Facilities Management qualification, operational audits, quality inspections, Loc8 platform, Power BI, KPI monitoring
Responsibilities
Coordinate monthly planned maintenance schedules, monitor service completion against schedules, review work orders and contractor updates, follow up incomplete services, liaise with contractors on scheduling and delivery, maintain records in work management systems, review completion evidence (photos/notes), escalate service risks and performance issues, support month-end reporting and financial accruals
Seniority
Mid-level, hands-on coordinator