Customer Banking Specialist - Corowa (27hr/wk)
Core
Deliver seamless banking experiences by assisting customers with face-to-face transactions, digital channel support, and financial health checks.
Role type
Customer Banking Specialist (Retail & Contact Centre)
Builds
Personal and small business banking services
Domain
Banking / Financial Services
Deliverable
client delivery
Required skills
Customer service, face-to-face communication, digital banking navigation, financial needs assessment, application processing, feedback collection
Responsibilities
Assist customers with general banking transactions, answer questions and queries, build personal connections with customers, guide customers on in-branch technology and digital banking, complete Financial Health Checks, process applications for personal loans and credit cards, capture customer feedback to drive service improvement
