Manager Design 3
Core
Lead a high-performing team to drive complex service design and transformation initiatives, shaping policy and service reform for the NSW Department of Education.
Role type
Manager, Design (Service Design & Transformation)
Builds
Future service models, implementation roadmaps, and strategic recommendations for children, families, and communities.
Domain
Public Sector / Education / Service Design
Required skills
Strategic leadership, human-centred design methodologies, user research, qualitative synthesis, prototyping, facilitation, systems thinking, stakeholder management, team coaching, complex project management
Preferred skills
Experience in Early Childhood Education, social policy, or education reform; knowledge of Aboriginal Education Policy
Technologies
None stated
Responsibilities
Lead and develop a team of service designers; facilitate complex service design processes across divisions and agencies; synthesize research and evidence into practical recommendations; influence senior stakeholders on policy and investment decisions; embed continuous improvement practices.
Seniority
Manager, people leadership