Night Manager
Core
Oversee night operations, front office, and night audit for apartment hotels to ensure guest safety and service continuity.
Role type
Night Manager (Hotel Operations)
Builds
Guest experiences and operational stability for Punthill Apartment Hotels and Veriu Hotels & Suites
Domain
Hospitality / Hotel Management
Deliverable
product features
Required skills
Night audit management, front office operations, team leadership, emergency management, guest service, problem-solving, compliance handling
Preferred skills
Training and escalation support, higher-level admin task support
Technologies
None stated
Responsibilities
Manage night audit function and reconciliations; oversee front office overnight operations including late check-ins and security; foster collaboration between night and day teams; provide training and escalation support; deliver high-level guest services; manage emergency situations; assist Hotel Manager with admin tasks
Seniority
Mid-level, hands-on IC