Senior Guest Services Assistant I Dysart SPV I 9:5
Core
Supervise and support the Guest Services team to ensure efficient daily operations of front office services at a remote village accommodation site.
Role type
Senior Guest Services Assistant (Supervisory)
Builds
Front office operations, guest accommodation services, and retail transactions for remote workforce villages.
Domain
Hospitality / Remote Workforce Accommodation
Deliverable
product features
Required skills
Supervisory experience, accommodation management systems (RMS9), administration, cash handling, roster coordination, on-the-job training
Preferred skills
Remote village/mining/resources accommodation experience, Microsoft Office
Responsibilities
Supervise and support the Guest Services team, coordinate guest arrivals and departures, perform check-ins and check-outs, assist with roster coordination and training, ensure reservation data accuracy, process retail transactions, monitor stock levels
Seniority
Senior, hands-on IC with supervisory duties