Strategic Account Manager
Core
Strategic Account Manager driving measurable growth, expanding product adoption, and building executive relationships for complex e-commerce accounts.
Role type
Senior Strategic Account Manager (Key Accounts)
Builds
Strategic account plans, Joint Business Plans, QBRs, and executive engagement programs for key partners.
Domain
E-commerce, AI/ML, and digital commerce technology
Deliverable
client delivery
Required skills
Strategic account management, program management, cross-functional coordination, data analysis, commercial acumen, executive relationship building
Preferred skills
Experience in fast-paced technology, AI fluency, ability to thrive in ambiguity
Technologies
AI-enabled tools, data analysis platforms
Responsibilities
Own day-to-day strategic account management for a book of business; Act as quarterback across internal and external stakeholders; Lead account planning and execution through Mutual Action Plans and QBRs; Build and maintain strong relationships with senior client stakeholders; Use data and AI tools to identify growth opportunities and optimize outcomes.
Seniority
Senior, hands-on IC